Security relating to costs is ensured by a transparent commissioning process. Before you order online you will be informed about the fixed price, including any incidental costs. This calculation will be based on your information. However, if, for example, it is not stated that a door has two lock cylinders, the key service cannot then be executed at the agreed price. In this case, two lock cylinders would have to be drilled out. The locksmith will charge you for this as it incurs additional work. You will be informed, in advance, what this extra cost will be.
The fitter may, for example, advise you to replace the drilled lock cylinder with a higher quality one. For this additional service your consent is needed.
Should any problems arise despite our transparent commissioning process, you can always send us an e-mail to firstname.lastname@example.org. We will arrange for clarification as soon as possible.